SEND ASSISTANT

Explains your SEND case in plain English and helps you prepare for what's next.

For parents and carers challenging an EHC needs assessment, an EHCP decision, or appealing to the SEND Tribunal in England, without a lawyer.

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Free for 7 days. No card needed. £35 a month after that, cancel any time.

The council just refused to assess her and the letter doesn't explain why.

An EHCP isn't one decision. It's three, and only one of them is guaranteed to matter.

Your child's needs

Section B. What the plan says your child needs. Everything else in the plan is built on this — if it's wrong or thin, the rest follows it.

Your child's support

Section F. What the local authority must actually provide. This is the one part of the plan that's legally binding on its own.

Your child's school

Section I. Which school or setting is named. Often the exact reason parents end up appealing.

Each one has its own evidence, its own deadlines, and its own strict two-month appeal window.
SEND Assistant keeps track of all three.

Your case. Understood.

Got a refusal letter you don't understand?
SEND Assistant explains it.
They've refused the EHCP and I don't understand half of what the letter says.
A form you've never filled in before?
It walks you through every section.
I need to fill in the SEND35 and I don't know what counts as my grounds of appeal.
A tribunal hearing coming up?
It helps you prepare for it.
My tribunal hearing is in three weeks and I still don't have my evidence together.

Explain documents

Refusal letters, EHCP drafts and decisions in plain English.

Track deadlines

Your two-month appeal window, your mediation certificate date, your hearing — in one timeline.

Draft grounds of appeal

A first draft you review and change.

Understand your EHCP

What each section actually says, and what it means for your child.

Prepare for your hearing

What to expect, what to bring, what you'll be asked.

Upload evidence

Reports, assessments and letters, kept together and dated.

Follow your timeline

Ask where your case is up to and see the stages laid out.

Know the rules

What the SEND Code of Practice says and where it comes from.

How it works

Three steps, from your first letter to your tribunal hearing.

1

Upload

The refusal letter, the EHCP draft, or the decision you're appealing. A photo is enough.

2

Ask

Do I need mediation? What does Section F actually mean? Help me with my grounds of appeal.

3

Understand

A plain-English explanation, a first draft, or your next deadline on your timeline. Ready in seconds, and remembered for the whole case.

See SEND Assistant in action

Uploading a document
ehcp-refusal-letter.pdf
I don't understand why they said no. Is this bad?
SEND Assistant
Take a breath — this isn't the end of the road. It's a refusal to assess, and you have the right to appeal it.
I'll explain what the letter actually says, and add your appeal deadline to your timeline so you don't have to hold it in your head.
How do I fill in the grounds of appeal on my SEND35?
Section 5 · Your grounds
What you disagree with in the decision
What you want the tribunal to order instead
SEND Assistant
I'll help you set out what's wrong with the decision and what you want changed, with the evidence that actually supports it.
SEND Assistant
Your tribunal hearing is in 3 weeks. Here's what to prepare.
Gather your evidence (reports, assessments, letters)
Draft your case summary
Check the hearing format and who's attending
Illustrative examples. SEND Assistant responds naturally to you.

You never start from the beginning again.

Every letter you upload, every deadline, every question you've asked, kept in one place from your first refusal letter to your final hearing.

Come back in three months and ask where your case is up to. It knows.

Where's my case up to?
EHC needs assessment refused
Received 12 Jan
Mediation certificate requested
In progress
Appeal deadline
In 34 days

One price. Nothing hidden.

£35 a month, after a free 7 day trial

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  • Cancel any time
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What people are telling us.

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